SAAB WIS ONLINE

CHECK

CHECK

CHECK LIST No. 1

Check the following items when problem has occurred.

Note

Use copies of this page for interviewing customers.


Customer’s name

Engine No.

Date of sale

Fuel brand

Date of repair

Odometer reading

km

VIN

miles

Weather

- Fine

- Cloudy

- Rainy

- Snowy

- Various/Others:

Outdoor temperature

°C (°F)

- Hot

- Warm

- Cool

- Cold

Place

- Highway

- Suburbs

- Inner city

- Uphill

- Downhill

- Rough road

- Others:

Engine temperature

- Cold

- Warming-up

- After warming-up

- Any temperature

- Others:

Engine speed

rpm

Vehicle speed

MPH

Driving conditions

- Not affected

- At starting

- While idling

- At racing

- While accelerating

- While cruising

- While decelerating

- While turning (RH/LH)

Headlight

- ON / - OFF

Rear defogger

- ON / - OFF

Blower

- ON / - OFF

Radio

- ON / - OFF

A/C compressor

- ON / - OFF

CD/Cassette

- ON / - OFF

Cooling fan

- ON / - OFF

Car phone

- ON / - OFF

Front wiper

- ON / - OFF

CB

- ON / - OFF

Rear wiper

- ON / - OFF



CHECK LIST No. 2

Check the following items about the vehicle’s state when malfunction indicator light turns on.

Note

Use copies of this page for interviewing customers.


a) Other warning lights or indicators turn on. - Yes / - No

- Low fuel warning light

- Charge indicator light

- AT diagnostics indicator light

- ABS warning light

- Engine oil pressure warning light

b) Fuel level


• Lack of gasoline: - Yes / - No

• Indicator position of fuel gauge:

• Experienced running out of fuel: - Yes / - No


c) Intentional connecting or disconnecting of harness connectors or spark plug cords: - Yes / - No


• What:


d) Intentional connecting or disconnecting of hoses: - Yes / - No


• What:


e) Installing of parts other than genuine parts: - Yes / - No


• What:

• Where:


f) Occurrence of noise: - Yes / - No


• From where:

• What kind:


g) Occurrence of smell: - Yes / - No


• From where:

• What kind:


h) Intrusion of water into engine compartment or passenger compartment: - Yes / - No

i) Troubles occurred

- Engine does not start.

- Engine stalls during idling.

- Engine stalls while driving.

- Engine speed decreases.

- Engine speed does not decrease.

- Rough idling

- Poor acceleration

- Back fire

- After fire

- No shift

- Excessive shift shock