(831-2429) Remote control does not work
Symptom: The car cannot be locked or unlocked using the remote control.
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TECHNICAL SERVICE BULLETIN
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Bulletin Nbr:
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831-2429
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Date:
...........
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Januari 2004
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Market:
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all
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Remote control does not work
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9-3 (9440) 4D M03-M04 within Vehicle Identification Number range 31045482 - 41021353
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9-3 (9440) CV M04 with column integration module (CIM) 433.92 MHz, within Vehicle Identification Number range 46000001 - 46006859
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9-3 (9440) CV M04 with ESP and column integration module (CIM) 433.92 MHz, within Vehicle Identification Number range 46000001 - 46006710
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9-3 (9440) CV M04 with column integration module (CIM) 315 MHz, within Vehicle Identification Number range 46000001 - 46009855
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9-3 (9440) CV M04 with ESP and column integration module (CIM) 315 MHz, within Vehicle Identification Number range 46000001 - 46009843
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Under certain circumstances the remote control receiver, which is located in the CIM, may cease to function. The software in the column integration module (CIM) must be updated so that the remote control operation achieves full functionality.
In the case of customer complaint the following procedures must be carried out.
Symptom description
The car cannot be locked or unlocked using the remote control.
Before any action is taken, check if the deficient functionality of the remote control receiver is due to incorrect software:
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Check if the fault is due to the loss of synchronisation between the remote control and the car.
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Insert the key into the ignition for at least 2 seconds.
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Does the remote control work?
YES:
Updating the software, in accordance with this TSB, does not rectify the fault.
NO
: Continue to check as follows
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Remove fuse F2 from the dashboard electrical centre.
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Wait for at least 5 seconds.
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Does the remote control work?
NO:
Updating the software, in accordance with this TSB, does not rectify the fault.
YES:
Update the software in the CIM, follow the instructions below.
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Note
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In order to update the software, the following is required:
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Tech2 version 108.500 or later
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TIS2000 edition 2003-3 Update 6 or TIS2000 edition 2003-4 Update 1 (or later)
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1.
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Reprogram the CIM using the diagnostic tool and TIS2000. See WIS - General - TIS2000 - Technical description - Service Programming System.
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2.
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Check the operation of the remote control.
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Warranty/Time Information
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In the case of customer complaint and if the car is
within the warranty period
, use the following information to fill out the claim:
Failed Object: 36102
Fault/Reason code: 62
Location code: 09 (US: 9)
Warranty Type (US): 0§
Repair/Action code: 05
Labour operation (US): 36102-04
Time: 0.4 hr
