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Poor/no satellite radio reception

Read the instructions below then start the fault diagnostic procedure.

Symptom: Poor/no satellite radio reception

Poor/no satellite radio reception


Fault symptom

Poor/no satellite radio reception

Conditions

Radio/CD works normally.

No DTCs stored with the fault symptom in question.

Diagnostic help

Mountains, high buildings, tunnels, multi-storey car parks and similar can block the signals which are easily absorbed.

Ensure that the car is parked outdoors with unobstructed sky to the south. Activate the XM radio on channel 1. If reception is poor, contact XM customer service to verify the customer account information as well as to ask whether they have had network problems. If everything is in order with the account and network then check the antenna circuit, see B1259 for fault diagnosis.