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No function or poor function of buttons.

Read the instructions below then start the fault diagnostic procedure.

Symptom: No function or poor function of buttons.

OnStar keypad, one or more buttons do not work.


Fault symptom

No function or poor function of buttons.

Conditions

No DTCs stored with the fault symptom in question.

Diagnostic help

• IMPORTANT

Before starting work, contact and information OnStar Customer Care (OCC) that you will be servicing the unit.