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OnStar / B2462 04

Read the instructions below then start the fault diagnostic procedure.

Symptom: OnStar Call Center (OCC) cannot localise the car.

  B2462 04


GPS Antenna Circuit, Open

Fault symptom

OnStar Call Center (OCC) cannot localise the car.

On-board diagnosis

Type of diagnosis:

Continuous

Enable criteria:

Turn Ignition On

Fault criteria:

Antenna GPS Signal Circuit Open

Checking the wiring harness

Move the wiring harness at several spots and in several directions to reveal intermittent breaks and short-circuits. Check switches, connectors and crimp connections for oxidation, retracted pins and pin clamping force.

Diagnostic help

Electrical fault in connecting leads or in the component (mainly poor contact).