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GPS data defective OnStar Call Center (OCC) cannot localise the car.

Read the instructions below then start the fault diagnostic procedure.

Symptom: GPS data defective OnStar Call Center (OCC) cannot localise the car.

GPS data defective


Fault symptom

GPS data defective

OnStar Call Center (OCC) cannot localise the car.

Conditions

No DTCs stored with the fault symptom in question.

Diagnostic help

Mountains, high buildings, tunnels, multi-storey car parks and similar can block the signals which are easily absorbed.