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Symptoms - Entertainment

Symptoms - Entertainment


Important

The following steps must be completed before using the symptom table.



1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following are true:

There are no DTCs set.

The control modules can communicate via the serial data link.

2. Review the system operation in order to familiarize yourself with the system functions. Refer to Radio/Audio System Description and Operation .


Visual/Physical Inspection


Inspect for aftermarket devices which could affect the operation of the radio/audio system. Refer to Checking Aftermarket Accessories .

Inspect for easily accessible or visible system components for obvious damage or conditions which may cause the symptom.


Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:


Audio/Video Player Adapter - Audio or Video Malfunction

Accessory radio, input, function interference

Digital Radio Poor or No Reception

No Global Positioning System (GPS) Reception

Radio controls, function interference (with colour display)

Radio controls, function interference (with monochrome display)

Radio information display, function disturbance - DTC U0257 (with colour display)

Radio information display, function disturbance - DTC U0257 (with monochrome display)

Radio Poor Reception

Speaker Malfunction

Video Entertainment System Malfunction

Video Entertainment System Remote Control Malfunction

Video Entertainment System Wireless Headphone Malfunction