B2482
Read the instructions below then 
start the fault diagnostic procedure.
Symptom: The LED on the control button unit shows a red light.
It is not possible to ring to the OnStar Call Center (OCC).
 
  
 
 
  
  
   
   
    
    
     
     
     OnStar Button Stuck
    
    
      
    
    
   
   
  
   
    
     
      | Important | 
     
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        Before work begins, contact and inform the OnStar Call Centre (OCC) that a service is to be carried out on the unit.
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    Fault symptoms
   
  
  
  
   
    
     
      | • | The LED on the control button unit shows a red light. 
 
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      | • | It is not possible to ring to the OnStar Call Center (OCC). 
 
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   On-Board Diagnosis
  
  
   
    Type of diagnosis:
   
   
   
  
  
  
   
  
  
  
   
    Enabling criteria:
   
   
   
  
  
  
   
  
  
   
    
     
      | - | The battery voltage must be 9.5 - 15.5 V 
 
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      | - | The above conditions are fulfilled for more than 15 s. 
 
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    Fault criteria:
   
   
   
  
  
  
   
    
     
      | - | The control module detects that one of the buttons has stuck or has been
       
        depressed
       
       for more than 15 s. 
 
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   Checking the wiring harness
  
  
   Jiggle the wiring harness at several points and in different directions to detect intermittent breaks and short circuits. Check switches, connectors and crimp connections for oxidation, withdrawn pins and pin clamping force.
   
   
  
  
   
    Diagnostic help
   
   
   
  
  
   The present fault code is erased directly the fault ceases. The historical fault codes are erased after 50 fault free driving cycles.
   
   
  
  
   The control button unit incorporates three resistors connected in series which are supplied with 10 V from the VCIM. When a button is depressed the related resistor (button) is grounded and so generates the specific voltage/signal.
   
   
  
  
  
   
  
  
   
  
  
   
  
  
  
   Diagnostics applies to
  
  
   Electrical fault in the connecting leads or in the control button unit.