No (or disturbed) OnStar sound

Read the instructions below then start the fault diagnostic procedure.

Symptom: No (or disturbed) OnStar sound.

No (or disturbed) OnStar sound

Fault symptoms

No (or disturbed) OnStar sound.

Conditions

No trouble codes stored in the car for the current fault symptom.

Diagnostic help

For the OnStar sound to be heard, it is necessary for both the MUTE and Audio leads to the radio system to be fault free.

Mute: The radio unit puts out 5V which the OnStar system grounds.

Audio: The OnStar system voltage level (message) is between 0 - 300 mV.

Fault-related functions in the diagnostic tool

Activation: The OnStar system message