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Symptoms - Vehicle Access

Symptoms - Vehicle Access


Note

The following steps must be completed before using the symptom tables.



1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following are true:

• There are no DTCs set.

• The control modules can communicate via the serial data link.

2. Review the system operation in order to familiarize yourself with the system functions. Refer to the following system descriptions:

• Door Ajar Indicator Description and Operation

• Liftgate Description and Operation

• Liftgate Description and Operation

• Power Door Latch Description and Operation

• Power Door Locks Description and Operation

• Liftgate Ajar Indicator Description and Operation


Visual/Physical Inspection


• Inspect for aftermarket devices which may affect the operation of the system. Refer to Checking Aftermarket Accessories .

• Inspect for easily accessible or visible system components for obvious damage or conditions which may cause the symptom.


Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:


• Liftgate System Diagnosis (Power)

• Liftgate Release Malfunction (Manual)

• Liftgate Ajar Indicator Malfunction (Manual Liftgate) Liftgate Ajar Indicator Malfunction (Power Liftgate)

• Door Ajar Indicator Malfunction

• Power Door Child Lock Malfunction

• Power Door Latch System Malfunction

• Power Door Locks Malfunction (Dead Lock) Power Door Locks Malfunction (Without Dead Locks)

• Power Door Lock Key Cylinder Switches Malfunction