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Liftgate System Diagnosis (Power)

Liftgate System Diagnosis (Power)

Diagnostic Instructions


Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.

Review Strategy Based Diagnosis for an overview of the diagnostic approach.

Diagnostic Procedure Instructions provides an overview of each diagnostic category.


Circuit/System Description

The power liftgate system is a standard liftgate that has an added electric motor, hydraulic pump, a hydraulic arm, and an electric latch/cinch that can open and close the liftgate with no customer input. The liftgate can be both manually or automatically open and closed. Automatic opening or closing of the liftgate can be done through the interior liftgate switch, pushing either the open or close switch at the liftgate, or selecting open or close on the remote keyless transmitter. The automatic liftgate function can be disabled using the interior liftgate on/off control switch.

Diagnostic Aids

Power liftgate function will only be allowed if certain operating criteria are met. Any of the following may cause the power liftgate not to function:


Vehicle is not in park

System voltage is below 10.5 V

Engine is cranking

The vehicle doors are locked

A liftgate control module DTC is set

Liftgate motor excess current is detected which may be caused by a misaligned liftgate striker

Interior trim and/or liftgate wedge/bumper misalignment


A power liftgate that will not fully open may be caused by kinked or twisted hydraulic lines.

Whenever the liftgate control module loses power or is disconnected, the ignition must be cycled OFF then ON in order to reactivate the liftgate control module.

An open or shorted accessory wake up ignition circuit between the engine control module and transmission control module will cause the power liftgate to work when the ignition is ON but not work when the ignition is OFF.

Reference Information

Schematic Reference

Liftgate Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Liftgate Description and Operation

Electrical Information Reference


Circuit Testing

Connector Repairs

Testing for Intermittent Conditions and Poor Connections

Wiring Repairs


Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification


1. Verify the K39 liftgate control module is programmed with the latest software.

2. If the software is not the latest, program the K39 liftgate control module with the latest software. Refer to Control Module References for liftgate control module replacement, programming and setup.

3. Verify the K39 liftgate control module does not have any current DTCs set.

4. If the K39 liftgate control module has current DTCs set, refer to Diagnostic Trouble Code (DTC) List - Vehicle .

5. Verify DTC B2494 or B153F is not set as a history DTC.

6. If DTC B2494 is set only as history, replace the S45A liftgate control switch-exterior, refer to Liftgate Release Switch Replacement .

7. If DTC B153F is set only as history, replace both B71 liftgate object sensors, refer to Liftgate Side Upper Sensor Replacement .

8. Verify the scan tool Liftgate Mode Switch parameter changes from 125 counts to 350 counts to 245 counts while rotating the S45B liftgate control switch - interior.

9. If the parameter does not indicate each position, refer to Liftgate Interior Release Open/Close Switch Malfunction - DTC B396C or B396D .

10. Place the S45B liftgate control switch - interior to the OFF position.

11. Verify the scan tool Liftgate Front Control Switch parameter changes between Inactive and Active while pressing and releasing the S45B liftgate control switch - interior.

12. If the parameter does not change, refer to Liftgate Interior Release Open/Close Switch Malfunction - DTC B396C or B396D .

13. With the liftgate closed, observe the scan tool Liftgate Latch Pawl, Ratchet, and Sector Switch parameters. Each parameter status should be as listed below:

Liftgate Latch Pawl Switch parameter - Closed

Liftgate Latch Ratchet Switch parameter - Closed

Liftgate Latch Sector Switch parameter - Inactive

14. If not the specified value, refer to Liftgate Latch Switches Malfunction - DTC B153A .

15. Verify the scan tool rear Liftgate Handle Switch parameter changes between Active and Inactive while pressing and releasing the S45A liftgate control switch-exterior.

16. If the parameter does not change, refer to Liftgate Handle Switch Malfunction - DTC B2494 .

17. Using either the power door lock switches or the keyless entry transmitter, LOCK all doors then UNLOCK all doors. This will set the liftgate module door lock status to unlock.

18. Verify the liftgate will manually open.

19. If the liftgate does not manually open, refer to Liftgate Latch Release/Cinch Malfunction - DTC B2495 .

20. With the liftgate open, verify the scan tool Liftgate Secondary Obstacle Detection parameter is 3V-3.5V

21. If not within the specified range, refer to Liftgate Object Sensor Malfunction - DTC B153F .

22. With the liftgate open, verify the scan tool Liftgate Latch Pawl, Ratchet, and Sector Switch parameters are as listed below:

Liftgate Latch Pawl Switch parameter - Open

Liftgate Latch Ratchet Switch parameter - Open

Liftgate Latch Sector Switch parameter - Inactive

23. If not the specified value, refer to Liftgate Latch Switches Malfunction - DTC B153A .

24. Observe the scan tool Liftgate Angle parameter while manually opening and closing the liftgate. The parameter should vary between 0° and approximately 80° as the liftgate opens and closes.

25. If the value does not change, refer to Liftgate Angle Sensor Malfunction - DTC B153E

26. Verify while manually opening and closing the liftgate is in proper aligned with the body bumpers, wedges and striker and there is no binding.

27. Verify that the liftgate will remain at or near the full open position and does not drop down.

28. If the liftgate will not remain open or drops, replace the liftgate gas strut. If the liftgate still drops after replacing the gas strut replace the M17 liftgate motor assembly, refer to Liftgate Hydraulic Pump Replacement .

29. Verify the scan tool Liftgate Latch Sector Switch parameter changes from Inactive to Active then back to Inactive within 10 seconds while the liftgate is being automatically cinched closed.

30. If the liftgate cinches close and the parameter does not momentarily change states while cinching, refer to Liftgate Latch Switches Malfunction - DTC B153A .

31. If the liftgate does not cinch close, refer to Liftgate Latch Release/Cinch Malfunction - DTC B2495 .

32. Verify the scan tool Liftgate Rear Close Switch parameter changes from Inactive to Active while pressing and releasing the B70 liftgate close switch.

33. If the parameter does not change, refer to Liftgate Close Switch Malfunction - DTC B396E

34. Liftgate open, select either the ¾ or Max position on the S45B liftgate control switch-interior then activate the power close function. Verify the liftgate power closes.

35. If the liftgate does not power close, refer to Liftgate Motor Power Open/Close Malfunction - DTC B396A

36. Liftgate closed, activate the power open function. Verify the liftgate power opens.

37. If the liftgate does not power open, refer to Liftgate Motor Power Open/Close Malfunction - DTC B396A

38. Verify the liftgate has not been auto reversing un-expectedly.

39. If the liftgate has been auto reversing, check the following:

Low pump fluid - refer to Liftgate Hydraulic System Refilling

Pump actuator hoses for twists or kinks

Fluid leaks

Both liftgate object sensors for interference or deformity