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DTC P2723 or P2724

DTC P2723 or P2724

Diagnostic Instructions


Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.

Review Strategy Based Diagnosis for an overview of the diagnostic approach.

Diagnostic Procedure Instructions provides an overview of each diagnostic category.


DTC Descriptors

DTC P2723

Pressure Control Solenoid Valve 5 Stuck Off

DTC P2724

Pressure Control Solenoid Valve 5 Stuck On

Circuit/System Description

The clutch pressure control (PC) solenoid 5 is part of the control solenoid valve assembly which has no serviceable components. The clutch's pressure control solenoid 5 regulates the transmission fluid pressure (TFP) to 1-2-3-4 clutch's regulator valve that controls the pressure to the 1-2-3-4 clutch. The transmission control module (TCM) calculates gear ratio based on the RPM signals from the input speed sensor (ISS) and the output speed sensor (OSS). The TCM compares the expected transmission gear ratio to the calculated gear ratio for each commanded gear.

Conditions for Running the DTC


P2723

DTC P0101, P0102, P0103, P0106, P0107, P0108, P0171, P0172, P0174, P0175, P0201, P0202, P0203, P0204, P0205, P0206, P0207, P0208, P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0401, P042E, P0716, P0717, P0722, P0723, or P182E is not set.

The ignition voltage is 8.6 volts or greater.

The high side driver (HSD) is enabled.

The output speed is 16 RPM or greater, or the throttle position is 0.5 percent or greater.

The throttle position signal is valid.

The engine speed is 400 RPM or greater for 5 seconds.

The transmission fluid temperature (TFT) is -7°C (19°F) or greater.



P2724

DTC P0101, P0102, P0103, P0106, P0107, P0108, P0171, P0172, P0174, P0175, P0201, P0202, P0203, P0204, P0205, P0206, P0207, P0208, P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0401, P042E, P0716, P0717, P0722, P0723, or P182E is not set.

The ignition voltage is 8.6 volts or greater.

The HSD is enabled.

The TFT is -7°C (19°F) or greater.

The transmission output shaft speed is 350 RPM or greater.

The transmission input speed is 200 RPM or greater.

The commanded and attained range is not 1st gear.


Conditions for Setting the DTC

P2723

The TCM has detected an incorrect gear ratio or neutral condition when the 1-2-3-4 clutch is commanded ON. This condition must occur 3 times.

P2724

The TCM has detected an incorrect gear ratio change when the 1-2-3-4 clutch is commanded OFF during a shift. This condition must occur 3 times.

Action Taken When the DTC Sets


P2723

DTC P2723 is a Type A DTC.

The TCM freezes transmission adaptive functions.

The TCM commands maximum line pressure.

The TCM inhibits Tap Up/Down function.

The TCM inhibits manual shifting of forward gears.

The TCM limits the transmission to Reverse and fifth gear operation.



P2724

DTC P2724 is a Type A DTC.

The TCM freezes transmission adaptive functions.

The TCM commands maximum line pressure.

The TCM inhibits Tap Up/Down function.

The TCM inhibits manual shifting of forward gears.

The TCM limits the transmission to Reverse, first, or third gear operation.


Conditions for Clearing the DIC/DTC

DTCs P2723 and P2724 are Type A DTCs.

Diagnostic Aids

Before performing a road test, configure and setup the scan tool for snapshot mode. This allows you to display, monitor, and verify multiple transmission data parameters at one time, after the road test.

Reference Information

Connector End View Reference


Component Connector End Views

Inline Harness Connector End Views


Description and Operation

Transmission General Description

Electrical Information Reference


Circuit Testing

Connector Repairs

Testing for Intermittent Conditions and Poor Connections

Wiring Repairs


DTC Type Reference

Powertrain Diagnostic Trouble Code (DTC) Type Definitions

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification


1.
Note

If other DTCs are set, diagnose those DTCs first.


Engine idling in Park, with parking brake applied and drive wheels chocked.

2. Perform the Transmission Fluid Level and Condition Check to verify correct fluid level and condition.

3. Monitor the Transmission Fluid Pressure Switch 4 parameter with a scan tool. Place the gear select lever in Park, Reverse, and Neutral range. Verify the Transmission Fluid Pressure Switch 4 parameter states are correct for Park, Reverse, and Neutral. Refer to Transmission Fluid Pressure Switch Logic .

4. Place the gear select lever in Drive range. Command the shift transmission with a scan tool through all forward ranges. Verify the Transmission Fluid Pressure Switch 4 parameter states are correct for all forward ranges. Refer to Transmission Fluid Pressure Switch Logic .

5. Engine idling in Park, verify with a scan tool the Transmission ISS/OSS Supply Voltage parameter displays OK.

6. Engine idling in Park. Observe the Transmission ISS parameter on the scan tool, while varying the engine speed. The Transmission ISS parameter should vary with engine speed and not drop out.

7. Operate the vehicle at 16-32 km/h (10-20 mph) while observing the Transmission OSS parameter on the scan tool. The Transmission OSS parameter should vary with the vehicle speed and not drop out.

8.
Note

Perform a scan tool snapshot, during the road test.


Perform the road test . Verify the transmission operation performs as indicated, in the road test instructions

9. Review the scan tool snapshot data. Verify the following transmission data parameters display the correct values for each gear range.

Transmission ISS

Transmission OSS

Pressure Control Solenoid Valve 5 Pressure Command

Transmission Fluid Pressure Switch 4

10. After you complete the steps described above, check the diagnostic trouble code is not reset by driving the vehicle according to the conditions for running diagnostic trouble codes (DTC). You can also drive the vehicle according to the conditions you see in Freeze Frame/ Failure records. If the vehicle passes the circuit/system verification procedure, then stop. Do not perform the circuit/system test or component test as this may result in unnecessary part replacement. Refer to Testing for Intermittent Conditions and Poor Connections .


Circuit/System Testing


1. Perform the line pressure check . Check that the transmission's line pressure is within the range specified in the table Line PC-solenoid valve pressure. Refer to Solenoid Valve Pressure .

2. If not within the specified ranges, refer to Fluid Pressure High or Low .

3. Remove control solenoid valve assembly Q8 with ignition OFF. See Replacing control solenoid valve assembly and transmission control module .

4. Perform the Test of the control solenoid valve assembly and the transmission control module's solenoid performance . A pressure change should occur for each solenoid.

5. If the Q8 control solenoid valve assembly does not pass the performance test, replace the Q8 control solenoid valve assembly.

6. Listed in the table below, are conditions for each component that could set DTC P2714 or P2715. Carefully inspect each component for that condition. Repair or replace as necessary.


DTCs Component Condition
P2723 Control Valve Upper Body Assembly (349) Manual shift detent (w/shaft position switch) lever assembly not engaged with manual shaft
P2723 Control Valve Upper Body Assembly (349) Clutch select valve 3 (345) stuck Off - debris, binding, damaged valve, or scored bore
P2723 P2724 Lower Control Valve Body Assembly (374)
Actuator feed limit circuit supply fluid to solenoid restricted or not available - debris or sediment blockage

1-2-3-4 clutch boost valve (369) - binding or scored bore - can cause harsh shifts

1-2-3-4 clutch regulator valve (372) stuck/sticking - debris, binding, damaged valve, or scored bore


P2723 P2724 Q8 Control Solenoid Valve Assembly (314)
Clutch pressure control solenoid 5 stuck On or stuck Off

Clutch pressure control solenoid 2 stuck Off - P2724

Control solenoid filter plate assembly blocked, or damaged gasket seal


P2723 1-2-3-4 Clutch Assembly (51) 1-2-3-4 clutch piston (414) cracked/damaged/leaking
P2723 1-2-3-4 Clutch Assembly (51) 1-2-3-4 clutch backing plate retaining ring (429) not seated/oriented, causing clutch pack/piston overtravel
P2723 Low and Reverse Clutch Assembly (OWC)
OWC (455) will not hold torque

OWC (455) friction plate support face cracked/damaged


P2723 A/Trans Case (51) 1-2-3-4 clutch fluid passage seal (65) damaged/leaking
P2723
A/Trans Fluid Pump (203)

Torque Converter Assembly (27)



Fluid pump housing vanes/rotor/slide damaged/scored

A/Trans pump fluid outlet seal assembly (57) damaged/leaking

Fluid pump or torque converter overstressed due to high temperatures


P2723 A/Trans Fluid Filter Assembly (201) Oil filter (201) or filter seal (202) loose or damaged
P2723 Reaction Sun Gear Assembly (466)
Reaction sun gear broke away from shell

Input sun gear missing or broken




Repair Instructions

Note
Perform the Resetting of the transmission's adaption after all transmission repairs.

Before replacing the TCM, perform the Control Solenoid Valve and Transmission Control Module Assembly Inspection .


Perform the Diagnostic Repair Verification after completing the diagnostic procedure.


Control Valve Lower Body and Upper Body Replacement

Low and Reverse Clutch and 1-2-3-4 Clutch Plate Removal

Control Module References for control solenoid valve assembly replacement, setup, and programming