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Symptoms - Entertainment

Symptoms - Entertainment


Note

The following steps must be completed before using the symptom table.



1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following are true:

There are no DTCs set.

The control modules can communicate via the serial data link.

2. Review the system operation in order to familiarize yourself with the system functions. Refer to:

Radio/Audio System Description and Operation

Video Entertainment System Description and Operation

Cellular Telephone Description and Operation

Navigation System Description and Operation

OnStar Description and Operation


Visual/Physical Inspection


Check for aftermarket devices which could affect the operation of the radio/audio System. See Checking Aftermarket Accessories .

Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom.


Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:


Speaker Malfunction

Cellular Telephone Microphone Malfunction

Wireless Communication Interface Antenna Malfunction (UHP)

OnStar Microphone Malfunction

OnStar Audio Malfunction

OnStar Button LED Malfunction

OnStar Call Center Remote Function Requests Malfunction

OnStar Button Malfunction

OnStar Steering Wheel Control Functions Malfunction

OnStar Voice Recognition Malfunction

Bluetooth Malfunction

Cellular Telephone Charging Malfunction

Video Entertainment System Malfunction

Video Entertainment System Wireless Headphone Malfunction

Video Entertainment System Remote Control Malfunction